Raymond A. Wood Foundation is committed to transparency, accountability, and integrity in all aspects of our operations, including the handling of donations. This Donation Refund Policy outlines the circumstances under which refunds for donations may be issued and the procedures for requesting a refund.
Refund Eligibility
- Unauthorized Transactions: If an unauthorized transaction has been made on your payment card or account, you may be eligible for a refund. Please contact us immediately to report the unauthorized transaction and request a refund.
- Errors in Donation Amount: In the event that an error occurs in the processing of your donation, such as an incorrect amount being charged to your payment card or account, you may request a refund for the excess amount.
- Fraudulent Activity: If your donation was made as a result of fraudulent activity, you may be eligible for a refund. We may require documentation or evidence of the fraudulent activity to process your refund request.
Refund Request Procedure
- Contact Us: To request a refund, please contact Raymond A. Wood Foundation by [insert contact method, such as phone or email]. Please provide your name, contact information, donation amount, date of donation, and the reason for your refund request.
- Documentation: Depending on the reason for your refund request, we may ask you to provide additional documentation or evidence to support your claim. This could include copies of bank or credit card statements, screenshots of transaction details, or any other relevant information.
- Processing Time: We will review your refund request promptly and aim to process it within [insert timeframe, e.g., 30 days] of receiving all required information and documentation. Please note that processing times may vary depending on the complexity of the request and other factors.
Refund Method
- Original Payment Method: Refunds will be issued to the original payment method used for the donation. If the donation was made by credit card, the refund will be credited back to the same credit card account. If the donation was made by check or other means, we will work with you to arrange an appropriate refund method.
- No Partial Refunds: We are unable to process partial refunds for donations made through crowdfunding campaigns, events, or other fundraising initiatives where goods or services are provided in exchange for donations.
Contact Information
If you have any questions or concerns about our Donation Refund Policy, or if you would like to request a refund, please contact us at development@rawoodfoundation.org.
Policy Updates
Raymond A. Wood Foundation reserves the right to amend or update this Donation Refund Policy at any time without prior notice. Any changes to the policy will be reflected on our website.
Effective Date
This Donation Refund Policy is effective as of January 1, 2024.
